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Scheduled Maintenance
Video live ingest maintenance [de-origin-ingest-live.3qsdn.com] Nov 11, 2026 22:00 - Nov 12, 2026 01:00 UTC
Dear SDN user,
During this maintenance window, we will perform regular maintenance on our ingest [de-origin-ingest-live.3qsdn.com].
Additionally we will change the IP address of the ingest. We do expect encoder connections to drop for at least 60 seconds. Depending on your encoder, a manual restart might be necessary.
New IP: 37.58.30.30
(Old IP: 31.7.180.149)
If you have any questions, please feel free to contact our support team.
Please be advised, there is a similar change also queued up for de-origin-ingest-live-02.3qsdn.com the following week.
Kind regards,
Your 3Q Team
Posted on Oct 19, 2026 - 21:52 UTC
During this maintenance window, we will perform regular maintenance on our ingest [de-origin-ingest-live.3qsdn.com].
Additionally we will change the IP address of the ingest. We do expect encoder connections to drop for at least 60 seconds. Depending on your encoder, a manual restart might be necessary.
New IP: 37.58.30.30
(Old IP: 31.7.180.149)
If you have any questions, please feel free to contact our support team.
Please be advised, there is a similar change also queued up for de-origin-ingest-live-02.3qsdn.com the following week.
Kind regards,
Your 3Q Team
Posted on Oct 19, 2026 - 21:52 UTC
Change of IP address on de-origin-ingest-live-02.3qsdn.com Nov 17, 2026 22:00 - Nov 18, 2026 01:00 UTC
Dear SDN user,
During this maintenance window, we will perform regular maintenance on our ingest [de-origin-ingest-live-02.3qsdn.com].
Additionally we will change the IP address of the ingest. We do expect encoder connections to drop for at least 60 seconds. Depending on your encoder, a manual restart might be necessary.
New IP: 37.58.31.31
(Old IP: 31.7.180.148)
If you have any questions, please feel free to contact our support team.
Please be advised, there is a similar change also queued up for de-origin-ingest-live.3qsdn.com the previous week.
Kind regards,
Your 3Q Team
Posted on Oct 19, 2026 - 21:54 UTC
During this maintenance window, we will perform regular maintenance on our ingest [de-origin-ingest-live-02.3qsdn.com].
Additionally we will change the IP address of the ingest. We do expect encoder connections to drop for at least 60 seconds. Depending on your encoder, a manual restart might be necessary.
New IP: 37.58.31.31
(Old IP: 31.7.180.148)
If you have any questions, please feel free to contact our support team.
Please be advised, there is a similar change also queued up for de-origin-ingest-live.3qsdn.com the previous week.
Kind regards,
Your 3Q Team
Posted on Oct 19, 2026 - 21:54 UTC