All Systems Operational

Platform Operational
Customer Interface Operational
REST API Operational
DNS Operational
Live Ingest Operational
Encoding Engine Operational
Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Encoding queue (file-based, on-demand)
Fetching
Platform uptime
Fetching
Platform Response Time ?
Fetching
Player Configuration Delivery
Fetching
Media Delivery uptime
Fetching
Media Delivery Response Time
Fetching
REST API update
Fetching
REST API Response Time
Fetching
DNS uptime
Fetching
DNS Response Time
Fetching
Nov 22, 2025

No incidents reported today.

Nov 21, 2025
Completed - The scheduled maintenance has been completed.
Nov 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:00 UTC
Scheduled - Dear SDN user,

To better support language variants (e.g. "British English" vs. "American English") during this maintenance we will be updating the format of language tags used in our HLS / DASH manifests from ISO-639-2 to IETF BCP 47.

If you are not using our player for playback, please ensure that your player supports IETF BCP 47 language tags before the switch.

This applies to all newly encoded/packetized VoD files after this change.

Here is a example with the BCP 47 language codes: https://playout.3qsdn.com/embed/0dbf70f9-d75a-4208-a0db-c6193a6cd70a

We do not expect any downtime during this procedure.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Nov 18, 14:05 UTC
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.